About Marietta Plastic Surgery

Marietta Plastic Surgery (a valued partner of Inspire Aesthetics Group) proudly stands as a distinguished group practice of cosmetic and plastic surgeons, serving patients in Marietta, GA, and Woodstock, GA. With unwavering dedication, our exceptional physicians and staff offer a comprehensive range of surgical and MedSpa procedures, ensuring our patients achieve results they truly love. We are firm believers in "the art of enhancement," utilizing advanced plastic surgery techniques to bring out patients’ innate beauty and let it radiate.

Summary/Objective

The Patient Care Coordinator is responsible for the quality care that is provided to our patients. They act as the liaison between the patient and the surgeon. This position understands all the procedures offered at Marietta Plastic Surgery. They also can confidently and articulately educate patients on these services, answer any inquires that they may have from how the surgery is performed to aftercare and price. In this position, creating a comfortable customer experience is key.

Essential Duties and Responsibilities

• Responds to web leads and phone calls from potential patients
• Follows up with potential patients who need to schedule services, or who have yet to schedule services
• Educates patients and possible patients on services, surgical process, and the practice
• Assists surgeons in consultations with patients by documenting services discussed
• Prepares and presents quotes for services
• Cross-selling procedures and products offered in the practice
• Communicates information about procedures, surgical process, and the practice effectively
• Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff
• This position is located at our Woodstock (Towne Lake) office

Qualifications

• At least 1 -2 years of experience in an ASC/office-based surgery center
• Sales and/or customer service experience
• Excellent written and verbal communication
• Strong knowledge of cosmetic surgery procedures, treatments, and surgeries
• Fosters an environment of collaboration and respect with colleagues, nurses and other healthcare team members
• Experience with Microsoft Office (Word, Excel, Outlook)

• 401(k) plus company match
• Health, dental, vision, and life insurance
• Short and long-term disability coverage
• Paid life insurance
• Supplemental insurance
• Paid time off

• 9 Paid Holidays